Privacy Policy

Last updated: June 2026

This Privacy Policy explains how CountdownTimer.ai ("we", "us", "our") collects, uses, and protects personal data when you use our website and service (the "Service"). We act as the data controller for account and website data, and as a data processor for the subscriber data you choose to run through your timers.

1. Data we collect

• Account data: your name, email address, and login details when you sign up.
• Billing data: handled by our payment provider; we store plan and invoice details, not full card numbers.
• Campaign data: the timers, settings, and deadlines you create.
• Lead/subscriber data: to give each of your subscribers a unique deadline, we process identifiers such as an email address or anonymous ID and timestamps, on your behalf.
• Usage data: basic technical and analytics data (such as device, browser, and pages visited) to keep the Service secure and improve it.

2. How we use data

• To provide, maintain, and improve the Service;
• To sync and enforce per-subscriber deadlines across emails and pages;
• To process payments and manage your subscription;
• To provide support and respond to your messages;
• To keep the Service secure and prevent abuse.

3. Legal bases (GDPR)

Where the GDPR applies, we process personal data on the basis of performing our contract with you, our legitimate interests in running and securing the Service, your consent where required, and to meet legal obligations.

4. Cookies and tracking

We use essential cookies to run the Service and may use analytics and marketing cookies to understand and improve performance. The timers themselves use cookies and server-side identifiers to keep each subscriber's deadline accurate. You can control cookies through your browser settings.

5. Sharing and third parties

We share data only with service providers that help us operate, such as hosting, our payment processor, email and analytics tools, and the integrations you connect. These providers process data on our instructions. We do not sell your personal data.

6. International transfers

Data may be processed in countries outside your own. Where required, we rely on appropriate safeguards such as standard contractual clauses to protect your data.

7. Data retention

We keep personal data for as long as your account is active and as needed to provide the Service, then delete or anonymize it within a reasonable period, unless we must keep it to meet legal obligations.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your data, to object to or restrict processing, and to withdraw consent. To exercise these rights, contact us via our contact form. You also have the right to lodge a complaint with your local data protection authority.

9. Security

We use technical and organizational measures to protect personal data. No system is perfectly secure, but we work to keep your data safe and to notify you of significant incidents where required.

10. Children

The Service is intended for businesses and is not directed at children under 16. We do not knowingly collect their data.

11. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the Service or by email.

12. Contact

Questions about your data or this policy? Reach us through our contact form.